Commercial users, fleet operators, individuals requiring heavy towing and hauling capabilities
Competitive Analysis
Key Competitors:
Ford Super Duty F-250/F-350, Chevrolet Silverado HD 2500/3500, GMC Sierra HD 2500/3500
Key Features
Vehicle Strengths:
Robust chassis, powerful engine options, high towing and payload capacities, durable construction
Manual Benefit:
Empowers owners and technicians to perform a wide range of maintenance and repair tasks, saving time and money, ensuring optimal vehicle performance and longevity.
📋 Manual Details
Coverage Areas
Manual Type:
Complete Workshop Service Repair Manual
Language:
English
Format:
Downloadable PDF
📖 Manual Coverage
Systems Covered
Engine Systems:
Engine mechanical (including disassembly, assembly, and overhaul), Engine control system (ECM, sensors, actuators), Fuel system (injection, pumps, lines), Ignition system, Cooling system, Lubrication system, Exhaust system, Turbocharger system (if applicable)
Transmission Systems:
Automatic transmission (service, repair, overhaul), Manual transmission (service, repair, overhaul), Transfer case (service, repair, overhaul), Clutch system (if applicable)
Drivetrain Systems:
Front axle and differential, Rear axle and differential, Driveshafts and U-joints, Wheel bearings
Suspension Steering:
Front suspension (components, alignment), Rear suspension (components, alignment), Steering system (rack and pinion, power steering), Shock absorbers and struts
Brake Systems:
Front brakes (disc), Rear brakes (disc), Antilock Braking System (ABS), Electronic Brake-force Distribution (EBD), Parking brake system
Electrical Systems:
Battery, Charging system (alternator), Starting system (starter motor), Lighting system (headlights, taillights, interior), Fuses and relays, Wiring diagrams, Power distribution
Body Chassis:
Body structure, Doors, Hood, Tailgate, Bumpers, Exterior trim, Interior trim, HVAC system (heating, ventilation, air conditioning), Seats, Glass and mirrors
Engages a specific transmission shift strategy for towing/hauling, improving engine braking and reducing clutch slippage.
📐 Dimensions
Exterior
Wheelbase Drw:
Approximately 160.5 inches (DRW - Dual Rear Wheel)
Wheelbase Srw:
Approximately 140.5 inches (SRW - Single Rear Wheel)
Overall Length:
Varies by configuration (e.g., Crew Cab Long Bed approx. 259.4 inches)
Weights
Gvwr:
Approximately 10,000 lbs to 11,500 lbs (depending on configuration)
Curb Weight:
Varies significantly by configuration (e.g., ~6,500 lbs to 8,000+ lbs)
🛡️ Safety Features
Ratings
NHTSA Rollover Rating:
Typically 3-star for 4x2 and 4x4 models (check specific year/configuration for exact ratings)
Active Features
Electronic Stability Control:
Standard on most configurations (often referred to as Electronic Stability Control - ESC)
Antilock Brakes:
Standard
Passive Features
Airbags:
Front airbags, potentially side curtain airbags depending on cab configuration
💡 Technology Features
Infotainment
Infotainment System Options:
Available Uconnect systems with touchscreen displays, navigation, satellite radio (SiriusXM), and CD/MP3 player.
Connectivity:
Auxiliary audio input, USB ports, Bluetooth connectivity for hands-free calling and audio streaming.
Driver Assistance
Parking Assist:
Available rear parking sensors and rearview camera.
🔧 Maintenance
Service Intervals Gas
Oil Change Interval Gas:
Every 6,000 miles or 6 months, whichever comes first (or per manual recommendation based on usage)
Service Intervals Diesel
Oil Change Interval Diesel:
Every 7,500 miles or 6 months, whichever comes first (or per manual recommendation, often with 'severe' service intervals)
Service Intervals General
Tire Rotation:
Every 6,000 miles
Cabin Air Filter:
Every 15,000 miles or 12 months
Fluid Specifications
Brake Fluid Type:
DOT 3
Power Steering Fluid Type:
Mopar Power Steering Fluid or equivalent (refer to manual for specific designation, often MS-10857)
Known Issues Gas
5.7L Hemi Oil Consumption:
Some earlier HEMI engines experienced higher than normal oil consumption, often related to PCV system or piston ring design. Updates were made in later production.
Known Issues Diesel
6.7L Cummins Emissions System:
Issues with Diesel Particulate Filter (DPF) regeneration, Exhaust Gas Recirculation (EGR) system, and sensors are common with modern emissions systems. Proper maintenance and fuel are crucial.
Known Issues General
Transmission Overheating:
Heavy towing can lead to transmission overheating, especially if fluid levels are low or the cooling system is compromised.
📚 Vehicle History
Brand Heritage
Dodge Truck Legacy:
Dodge has a long history of producing robust and capable trucks, with the 'RAM' nameplate becoming synonymous with heavy-duty performance.
Model Evolution
Ram Third Generation:
The 2011-2012 models represent the latter part of the third generation (2003-2009) or the early part of the fourth generation (2009-2018) of the Dodge/RAM Heavy Duty trucks. These models saw significant updates to powertrains, interiors, and chassis.
Production
Manufacturing Location:
Saltillo Truck Plant, Saltillo, Coahuila, Mexico
🏆 Awards & Recognition
Recognitions
Segment Recognition:
The RAM 3500 HD has consistently been recognized for its towing and hauling capabilities, often earning accolades in the heavy-duty truck segment for its powertrain and chassis strength.
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