🏷️ Basic Information Identification Make: Mercedes-Benz Model: C-Class Model Variant: C230, C300, C350 Year: 2011 Codes Chassis Code: W204 👋 Introduction Market Position Segment: Compact Executive Sedan/Coupe Competitive Analysis Key Competitors: BMW 3 Series, Audi A4, Lexus IS, Infiniti G37. Key Features Brand Philosophy: Emphasizes luxury, comfort, advanced technology, and sophisticated design. Vehicle Highlights: Refined interior, comfortable ride, strong brand prestige, advanced safety features, potent engine options. 📋 Manual Details Coverage Areas Systems Covered: Introduction, Safety, Opening and Closing, Seats, Steering Wheel and Mirrors, Lights and Windshield Wipers, Climate Control, Driving and Parking, On-board Computer and Displays, Loading, Stowing and Features, Maintenance and Care, Breakdown Assistance, Tires and Wheels, Technical Data, Index. Page Count Estimated Page Count: Approximately 300-400 pages (typical for a comprehensive Mercedes-Benz owner's manual) Manual Type Type: Owner's Manual / Operator's Manual Language Language: English Format Format: Printed Book 📖 Manual Coverage Systems Covered Powertrain: Engine operation, transmission engagement, basic drivetrain checks. Chassis And Suspension: Tires and wheels, basic operation of suspension and steering. Electrical And Lighting: Operation of exterior and interior lights, wipers, climate control, on-board computer displays, basic electrical features. Interior Features: Seat adjustment, steering wheel adjustment, mirror adjustment, climate control operation, stowing features, loading. Safety Systems: Seat belt usage, airbag system information, general safety precautions. Procedures Included Operating Procedures: Starting and stopping the engine, driving techniques, parking procedures, using the on-board computer, operating climate control. Maintenance Procedures: Checking fluid levels (oil, coolant, washer fluid), tire pressure checks, basic care and cleaning instructions, breakdown assistance procedures. Accessing Information: Navigating the manual via index and table of contents, understanding warning indicators and displays. Technical Depth Depth: Comprehensive owner's level information. Focuses on correct operation, basic checks, and understanding vehicle features and warnings. Does not include detailed repair procedures or diagnostic fault codes. 📊 Manual Specifications File Format Format: Printed Book Print Quality Print Quality: High-quality printing with clear diagrams and legible text. Binding Type Binding Type: Stapled or perfect bound, designed for durability in a vehicle environment. Paper Type Paper Type: Durable, semi-gloss paper stock suitable for frequent handling. ⚙️ Engine Specifications Primary Engine Engine Type: V6 Engine Displacement C230: 2.5 Liters (M272.920) Engine Displacement C300: 3.0 Liters (M272.947) Engine Displacement C350: 3.5 Liters (M272.964) Performance Horsepower C230: 201 hp @ 6100 rpm Torque C230: 180 lb-ft @ 2400-5000 rpm Horsepower C300: 228 hp @ 6000 rpm Torque C300: 221 lb-ft @ 2700-5000 rpm Horsepower C350: 268 hp @ 6000 rpm Torque C350: 258 lb-ft @ 2700-5000 rpm Fuel System Injection System: Electronic Fuel Injection (EFI) Fuel Type: Premium Unleaded Gasoline (91 Octane or higher recommended) 🔧 Transmission Standard Transmission Type C230: 7-speed Automatic (7G-TRONIC) Transmission Type C300: 7-speed Automatic (7G-TRONIC) Optional Transmission Type C350: 7-speed Automatic (7G-TRONIC) Features Shift Modes: Comfort (C) and Sport (S) modes. Fluid Type: MB Spec 236.14 Automatic Transmission Fluid 📐 Dimensions Exterior Length: 180.0 inches Width: 69.7 inches Height: 56.3 inches Wheelbase: 108.7 inches Weights Curb Weight C230: Approx. 3,570 lbs Curb Weight C300: Approx. 3,600 lbs Curb Weight C350: Approx. 3,640 lbs 🛡️ Safety Features Ratings NHTSA Front Crash Rating: 5 Stars IIHS Top Safety Pick: Yes Active Features ABS: Standard Anti-lock Braking System Esp: Standard Electronic Stability Program (ESP) Traction Control: Standard Traction Control (ASR) Passive Features Airbags: Dual front airbags, front side-impact airbags, front and rear side-curtain airbags, driver's knee airbag. Seatbelts: 3-point inertia-reel seat belts with pretensioners and belt-force limiters. 💡 Technology Features Infotainment Comand System: Optional COMAND (Cockpit Management and Navigation Display) infotainment system with navigation, radio, CD/DVD player, Bluetooth connectivity, and auxiliary input. Driver Assistance Pre Safe System: Available PRE-SAFE® system that can anticipate and prepare for potential collisions by tightening seat belts and closing windows. Parking Assist: Optional Parking Assist (PARKTRONIC) with front and rear sensors. Connectivity Bluetooth: Standard or optional Bluetooth interface for hands-free calling and audio streaming. 🔧 Maintenance Service Intervals Oil Change Interval: Typically every 10,000 miles or 12 months, whichever comes first (dependent on driving conditions and oil type). Refer to Flexible Service System (FSS) prompts. Major Service Intervals: Refer to Mercedes-Benz Service A and Service B intervals, which typically occur at alternating mileages (e.g., Service A at 10,000 miles, Service B at 20,000 miles). Fluid Specifications Engine Oil Specification: MB 229.5 or MB 229.51 Synthetic Engine Oil (e.g., 0W-40 or 5W-40) Coolant Specification: MB Spec 325.0 (Antifreeze/Coolant - blue or green, silicate-free) Brake Fluid Specification: DOT 4 Plus (MB Spec 331.0) Known Issues Common Wear Items: Front suspension components (control arms, ball joints), mass airflow sensor (MAF), PCV valve, potentially timing chain guides on higher mileage M272 engines (though less prevalent in later production). Interior Quirks: Button wear on steering wheel and center console, HVAC blend door actuator failure. 📚 Vehicle History Brand Heritage Heritage: Mercedes-Benz boasts a rich history of automotive innovation and luxury dating back to...
Introduction, Safety, Opening and Closing, Seats, Steering Wheel and Mirrors, Lights and Windshield Wipers, Climate Control, Driving and Parking, On-board Computer and Displays, Loading, Stowing and Features, Maintenance and Care, Breakdown Assistance, Tires and Wheels, Technical Data, Index.
Page Count
Estimated Page Count:
Approximately 300-400 pages (typical for a comprehensive Mercedes-Benz owner's manual)
Seat belt usage, airbag system information, general safety precautions.
Procedures Included
Operating Procedures:
Starting and stopping the engine, driving techniques, parking procedures, using the on-board computer, operating climate control.
Maintenance Procedures:
Checking fluid levels (oil, coolant, washer fluid), tire pressure checks, basic care and cleaning instructions, breakdown assistance procedures.
Accessing Information:
Navigating the manual via index and table of contents, understanding warning indicators and displays.
Technical Depth
Depth:
Comprehensive owner's level information. Focuses on correct operation, basic checks, and understanding vehicle features and warnings. Does not include detailed repair procedures or diagnostic fault codes.
📊 Manual Specifications
File Format
Format:
Printed Book
Print Quality
Print Quality:
High-quality printing with clear diagrams and legible text.
Binding Type
Binding Type:
Stapled or perfect bound, designed for durability in a vehicle environment.
Paper Type
Paper Type:
Durable, semi-gloss paper stock suitable for frequent handling.
⚙️ Engine Specifications
Primary Engine
Engine Type:
V6
Engine Displacement C230:
2.5 Liters (M272.920)
Engine Displacement C300:
3.0 Liters (M272.947)
Engine Displacement C350:
3.5 Liters (M272.964)
Performance
Horsepower C230:
201 hp @ 6100 rpm
Torque C230:
180 lb-ft @ 2400-5000 rpm
Horsepower C300:
228 hp @ 6000 rpm
Torque C300:
221 lb-ft @ 2700-5000 rpm
Horsepower C350:
268 hp @ 6000 rpm
Torque C350:
258 lb-ft @ 2700-5000 rpm
Fuel System
Injection System:
Electronic Fuel Injection (EFI)
Fuel Type:
Premium Unleaded Gasoline (91 Octane or higher recommended)
🔧 Transmission
Standard
Transmission Type C230:
7-speed Automatic (7G-TRONIC)
Transmission Type C300:
7-speed Automatic (7G-TRONIC)
Optional
Transmission Type C350:
7-speed Automatic (7G-TRONIC)
Features
Shift Modes:
Comfort (C) and Sport (S) modes.
Fluid Type:
MB Spec 236.14 Automatic Transmission Fluid
📐 Dimensions
Exterior
Length:
180.0 inches
Width:
69.7 inches
Height:
56.3 inches
Wheelbase:
108.7 inches
Weights
Curb Weight C230:
Approx. 3,570 lbs
Curb Weight C300:
Approx. 3,600 lbs
Curb Weight C350:
Approx. 3,640 lbs
🛡️ Safety Features
Ratings
NHTSA Front Crash Rating:
5 Stars
IIHS Top Safety Pick:
Yes
Active Features
ABS:
Standard Anti-lock Braking System
Esp:
Standard Electronic Stability Program (ESP)
Traction Control:
Standard Traction Control (ASR)
Passive Features
Airbags:
Dual front airbags, front side-impact airbags, front and rear side-curtain airbags, driver's knee airbag.
Seatbelts:
3-point inertia-reel seat belts with pretensioners and belt-force limiters.
💡 Technology Features
Infotainment
Comand System:
Optional COMAND (Cockpit Management and Navigation Display) infotainment system with navigation, radio, CD/DVD player, Bluetooth connectivity, and auxiliary input.
Driver Assistance
Pre Safe System:
Available PRE-SAFE® system that can anticipate and prepare for potential collisions by tightening seat belts and closing windows.
Parking Assist:
Optional Parking Assist (PARKTRONIC) with front and rear sensors.
Connectivity
Bluetooth:
Standard or optional Bluetooth interface for hands-free calling and audio streaming.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 12 months, whichever comes first (dependent on driving conditions and oil type). Refer to Flexible Service System (FSS) prompts.
Major Service Intervals:
Refer to Mercedes-Benz Service A and Service B intervals, which typically occur at alternating mileages (e.g., Service A at 10,000 miles, Service B at 20,000 miles).
Fluid Specifications
Engine Oil Specification:
MB 229.5 or MB 229.51 Synthetic Engine Oil (e.g., 0W-40 or 5W-40)
Coolant Specification:
MB Spec 325.0 (Antifreeze/Coolant - blue or green, silicate-free)
Brake Fluid Specification:
DOT 4 Plus (MB Spec 331.0)
Known Issues
Common Wear Items:
Front suspension components (control arms, ball joints), mass airflow sensor (MAF), PCV valve, potentially timing chain guides on higher mileage M272 engines (though less prevalent in later production).
Interior Quirks:
Button wear on steering wheel and center console, HVAC blend door actuator failure.
📚 Vehicle History
Brand Heritage
Heritage:
Mercedes-Benz boasts a rich history of automotive innovation and luxury dating back to the late 19th century, synonymous with engineering excellence.
Model Evolution
W204 Generation:
The W204 generation (2008-2014) of the C-Class represented a significant design and engineering update, offering a more athletic and modern appearance compared to its predecessor.
Production
Production Period:
2011 model year
🏆 Awards & Recognition
Recognitions
IIHS Award:
Consistently recognized by the Insurance Institute for Highway Safety (IIHS) for its safety performance, often achieving 'Top Safety Pick' status.
Ratings
Consumer Reports Ratings:
Generally receives good ratings for predicted reliability and owner satisfaction, though specific model years can vary.