🏷️ Basic Information Identification Make: Mercedes-Benz Model: E-Class Model Variant: E320 4MATIC Year: 2004 Chassis Code: W211 Codes Engine Code: M112 E32 👋 Introduction Market Position Segment: Executive Mid-Size Sedan Brand Perception: Represents Mercedes-Benz's commitment to luxury, comfort, safety, and advanced engineering in its mid-size offering. Competitive Analysis Competitors 2004: BMW 5 Series (E60), Audi A6 (C6), Lexus GS (S190), Cadillac CTS. Key Features Powertrain Focus: The 4MATIC all-wheel-drive system provides enhanced traction and stability, particularly in adverse weather conditions. Design Philosophy: W211 generation marked a significant step in Mercedes-Benz's design language, emphasizing modern elegance and aerodynamic efficiency. Technology Integration: Introduced advanced features for its time, including the COMAND infotainment system and various driver assistance systems. 📋 Manual Details Coverage Areas Manual Type: Owner's Manual Language: English Format: Digital PDF Source: Factory Original Data Page Count: Approximately 350-450 pages (estimated based on typical Mercedes-Benz owner's manuals for this era) 📖 Manual Coverage Systems Covered Vehicle Operation: Essential controls, starting and driving, parking, operating various vehicle functions. Instrument Cluster: Indicator lights, warning lamps, gauges, displays, trip computer. Infotainment System: Audio system operation, radio, CD player, navigation system (if equipped), auxiliary inputs. Climate Control: Automatic climate control operation, air conditioning, heating, ventilation, air recirculation. Lighting Systems: Headlights, taillights, interior lighting, fog lights, automatic headlamp activation. Power Features: Power windows, power seats, power mirrors, power sunroof, power trunk/tailgate. Comfort Convenience: Central locking, keyless entry, cruise control, heated seats, memory seats. Wheels Tires: Tire pressure monitoring system (TPMS), approved tire sizes, wheel changing procedures, jack points. Safety Systems: Airbag system, seatbelt operation, ISOFIX child seat anchors, ABS, ESP (Electronic Stability Program). Maintenance Care: Vehicle care, cleaning, fluid checks (oil, coolant, brake fluid, windshield washer fluid), tire care. Emergency Procedures: Breakdowns, jump starting, changing a flat tire, warning triangle usage. Technical Data: Key technical specifications, fluid capacities, recommended tire pressures. Procedures Included Basic Maintenance: Checking fluid levels, tire inflation, bulb replacement guidance. Troubleshooting Basic: Interpreting dashboard warning lights, common minor issues and their potential causes. Owner Assisted Tasks: Refueling, checking oil level, washer fluid top-up, basic cleaning. Safety Precautions: Proper seatbelt usage, child restraint system installation, operating in adverse conditions. Technical Depth Depth: Comprehensive owner-level information focusing on operation, care, and basic maintenance. Does not cover in-depth mechanical repair or diagnostic procedures typical of a service manual. 📊 Manual Specifications File Format File Type: PDF Searchability: Text-searchable for easy navigation and information retrieval. Printability: Printable for users who prefer a physical copy. Resolution: High resolution for clear text and image reproduction. Binding Type Physical Binding Equivalent: N/A (Digital Format) Paper Type Physical Paper Type Equivalent: N/A (Digital Format) ⚙️ Engine Specifications Primary Engine Engine Type: V6, SOHC (Single Overhead Camshaft), 3 valves per cylinder Displacement: 3.2 Liters (3199 cc) Performance Horsepower: 228 hp @ 6000 rpm Torque: 236 lb-ft @ 3100 rpm Fuel System Fuel Delivery: Sequential Multi-Point Fuel Injection (MPI) Recommended Fuel: Premium Unleaded Gasoline (91 octane or higher) Engine Codes Engine Family: M112 Cooling System Coolant Type: Mercedes-Benz approved coolant (e.g., G48 or equivalent) Lubrication Engine Oil Type: SAE 0W-30 or 0W-40 Synthetic (MB 229.5 Specification) 🔧 Transmission Standard Transmission Type: 5-speed Automatic Transmission with TouchShift Optional Optional Transmission: N/A for E320 4MATIC in 2004 (standard with 4MATIC) Features Transmission Features: TouchShift allows manual gear selection via the shift lever. Fluid Specifications Transmission Fluid Type: MB 236.14 (e.g., ATF SP-III or equivalent) 📐 Dimensions Exterior Length: 190.9 inches (4850 mm) Width: 71.7 inches (1821 mm) Height: 57.4 inches (1458 mm) Wheelbase Wheelbase: 112.4 inches (2855 mm) Weights Curb Weight: Approximately 3700-3850 lbs (1680-1745 kg) Cargo Trunk Capacity: 15.1 cubic feet (427 liters) Wheels Tires Standard Wheel Size: 16-inch alloy wheels Standard Tire Size: 215/55R16 Wheel Bolt Pattern: 5x112 Center Bore: 66.6 mm 🛡️ Safety Features Ratings NHTSA Front Impact Driver: Good (for 2003-2004 models) NHTSA Front Impact Passenger: Good (for 2003-2004 models) IIHS Moderate Overlap Front: Good (for 2003-2004 models) IIHS Side Impact: Good (for 2003-2004 models, with optional side airbags) Active Features ABS: Anti-lock Braking System (ABS) Esp: Electronic Stability Program (ESP), also known as Electronic Stability Control (ESC) Traction Control: Traction Control System (TCS) Brake Assist: Brake Assist System (BAS) Passive Features Airbags: Frontal airbags (driver and passenger), front side airbags, optional rear side airbags, window curtain airbags (may vary by market/options). Seatbelts: Front and rear three-point seatbelts with pre-tensioners and force limiters. Child Seat Anchors: ISOFIX (LATCH) mounting points for child safety seats. 💡 Technology Features Infotainment Infotainment System Name: COMAND (Cockpit Management and Navigation) Audio Features: AM/FM stereo, CD player, often with an integrated cassette player, speaker system (e.g., Bose surround sound optional). Navigation: Optional GPS navigation system with map data typically stored on CD-ROM or DVD. Connectivity Options: May include a CD changer, optional auxiliary input (e.g., 3.5mm jack or proprietary connector), and hands-free calling system (Bluetooth compatibility...
Proper seatbelt usage, child restraint system installation, operating in adverse conditions.
Technical Depth
Depth:
Comprehensive owner-level information focusing on operation, care, and basic maintenance. Does not cover in-depth mechanical repair or diagnostic procedures typical of a service manual.
📊 Manual Specifications
File Format
File Type:
PDF
Searchability:
Text-searchable for easy navigation and information retrieval.
Printability:
Printable for users who prefer a physical copy.
Resolution:
High resolution for clear text and image reproduction.
Binding Type
Physical Binding Equivalent:
N/A (Digital Format)
Paper Type
Physical Paper Type Equivalent:
N/A (Digital Format)
⚙️ Engine Specifications
Primary Engine
Engine Type:
V6, SOHC (Single Overhead Camshaft), 3 valves per cylinder
Displacement:
3.2 Liters (3199 cc)
Performance
Horsepower:
228 hp @ 6000 rpm
Torque:
236 lb-ft @ 3100 rpm
Fuel System
Fuel Delivery:
Sequential Multi-Point Fuel Injection (MPI)
Recommended Fuel:
Premium Unleaded Gasoline (91 octane or higher)
Engine Codes
Engine Family:
M112
Cooling System
Coolant Type:
Mercedes-Benz approved coolant (e.g., G48 or equivalent)
Lubrication
Engine Oil Type:
SAE 0W-30 or 0W-40 Synthetic (MB 229.5 Specification)
🔧 Transmission
Standard
Transmission Type:
5-speed Automatic Transmission with TouchShift
Optional
Optional Transmission:
N/A for E320 4MATIC in 2004 (standard with 4MATIC)
Features
Transmission Features:
TouchShift allows manual gear selection via the shift lever.
Fluid Specifications
Transmission Fluid Type:
MB 236.14 (e.g., ATF SP-III or equivalent)
📐 Dimensions
Exterior
Length:
190.9 inches (4850 mm)
Width:
71.7 inches (1821 mm)
Height:
57.4 inches (1458 mm)
Wheelbase
Wheelbase:
112.4 inches (2855 mm)
Weights
Curb Weight:
Approximately 3700-3850 lbs (1680-1745 kg)
Cargo
Trunk Capacity:
15.1 cubic feet (427 liters)
Wheels Tires
Standard Wheel Size:
16-inch alloy wheels
Standard Tire Size:
215/55R16
Wheel Bolt Pattern:
5x112
Center Bore:
66.6 mm
🛡️ Safety Features
Ratings
NHTSA Front Impact Driver:
Good (for 2003-2004 models)
NHTSA Front Impact Passenger:
Good (for 2003-2004 models)
IIHS Moderate Overlap Front:
Good (for 2003-2004 models)
IIHS Side Impact:
Good (for 2003-2004 models, with optional side airbags)
Active Features
ABS:
Anti-lock Braking System (ABS)
Esp:
Electronic Stability Program (ESP), also known as Electronic Stability Control (ESC)
Traction Control:
Traction Control System (TCS)
Brake Assist:
Brake Assist System (BAS)
Passive Features
Airbags:
Frontal airbags (driver and passenger), front side airbags, optional rear side airbags, window curtain airbags (may vary by market/options).
Seatbelts:
Front and rear three-point seatbelts with pre-tensioners and force limiters.
Child Seat Anchors:
ISOFIX (LATCH) mounting points for child safety seats.
💡 Technology Features
Infotainment
Infotainment System Name:
COMAND (Cockpit Management and Navigation)
Audio Features:
AM/FM stereo, CD player, often with an integrated cassette player, speaker system (e.g., Bose surround sound optional).
Navigation:
Optional GPS navigation system with map data typically stored on CD-ROM or DVD.
Connectivity Options:
May include a CD changer, optional auxiliary input (e.g., 3.5mm jack or proprietary connector), and hands-free calling system (Bluetooth compatibility might be limited or optional).
Optional AIRMATIC air suspension with adaptive damping system.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 12 months, whichever comes first, depending on driving conditions and oil used (refer to specific flexible service system recommendations, e.g., Service A/B).
Air Filter Replacement:
Recommended every 20,000-30,000 miles or as indicated by the vehicle's service reminder system.
Cabin Air Filter Replacement:
Recommended every 10,000-20,000 miles or annually.
Spark Plug Replacement:
Typically around 60,000-100,000 miles, depending on spark plug type (e.g., iridium).
Transmission Fluid Change:
Recommended at intervals such as 30,000-60,000 miles, or as specified by Mercedes-Benz service bulletins, often requiring specific procedures for fluid level checking.
Fluid Specifications
Coolant Capacity:
Approximately 9.5 liters (10 quarts) of approved coolant mixture.
Brake Fluid Type:
DOT 4 (MB 331.0 Specification)
Power Steering Fluid Type:
MB 236.3 Specification (e.g., Pentosin CHF 11S or equivalent)
Known Issues
Common Issues W211 E320 4Matic:
SBC (Sensotronic Brake Control) system issues (especially on early models, though 2004 might be past some early problems but still a concern), alternator bearing failures, oil leaks from valve cover gaskets or oil cooler seals, ignition coil failures, rust in wheel wells and rocker panels, potential for electronic module failures (e.g., SAM unit).
📚 Vehicle History
Brand Heritage
Mercedes Benz Legacy:
Founded on innovation and engineering excellence, Mercedes-Benz has a long history of producing premium and luxury vehicles, setting benchmarks in automotive safety and comfort.
Model Evolution
E Class Lineage:
The E-Class represents the core of Mercedes-Benz's sedan offerings, evolving through various generations (W124, W210, W211, etc.), each building upon its predecessor's strengths in comfort, technology, and performance.
Production
W211 Generation Years:
2002-2009 (Model years 2003-2009 in North America)
Manufacturing Locations:
Primarily produced in Sindelfingen, Germany, with potential assembly in other global locations.
🏆 Awards & Recognition
Recognitions
Industry Accolades E Class:
The E-Class generally receives accolades for its luxury, safety, and ride comfort. Specific awards for the 2004 E320 4MATIC might include positive reviews from automotive journalists for its balance of performance, comfort, and all-weather capability.
Ratings
Safety Awards General:
Mercedes-Benz vehicles, including the E-Class, historically perform well in safety tests and often receive 'Top Safety Pick' or similar designations from organizations like IIHS and NHTSA.
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