M272 (typically for E350 of this era, though M276 started appearing later)
Drivetrain Code:
4MATIC
👋 Introduction
Market Position
Segment:
Executive Mid-size Sedan
Brand Perception:
Luxury, comfort, safety, advanced engineering.
Competitive Analysis
Key Competitors:
BMW 5 Series, Audi A6, Lexus GS, Cadillac CTS, Lincoln MKS.
Key Features
Design Philosophy:
Refined, elegant, and aerodynamic styling, continuing Mercedes-Benz's design language.
Technology Integration:
Focus on driver assistance systems, advanced infotainment, and comfort features.
📋 Manual Details
Coverage Areas
Primary Coverage:
Owner's Manual
Included Sections:
Introduction, Instrument Cluster, Entertainment Systems, Climate Controls, Lights, Driver Controls, Locks and Security, Seating and Safety Restraints, Driving, Customer Assistance, Reporting Safety Defects (U.S. Only), Cleaning, Maintenance and Specifications, Engine Compartment, Engine Oil, Battery, Fuel Information, Air Filter(s), Part Numbers, Refill Capacities, Lubricant Specifications, Accessories, Service Information and Specifications, Maintenance Information and Specifications.
Page Count
Estimated Page Count:
200-300 (typical for factory owner's manuals of this period)
Manual Type
Type:
Owner's Manual
Language
Language:
English
Format
Format:
Digital PDF
📖 Manual Coverage
Systems Covered
Infotainment:
COMAND system, audio controls, navigation (if equipped), Bluetooth connectivity, media interface.
Climate Control:
Automatic climate control operation, air recirculation, temperature settings, defrost functions.
Lighting:
Headlight operation (automatic, manual), fog lights, interior lighting, ambient lighting.
Optional (Bi-Xenon with Active Curve Illumination)
Blind Spot Monitoring:
Optional (Blind Spot Assist)
Lane Keeping:
Optional (Lane Keeping Assist)
💡 Technology Features
Infotainment
System Name:
COMAND APS (Cockpit Management and Navigation)
Display:
Central 7-inch color display, typically non-touchscreen.
Connectivity:
Bluetooth for hands-free calling and audio streaming, optional Media Interface for iPod/USB connection.
Driver Assistance
Adaptive Cruise Control:
Optional DISTRONIC PLUS (adaptive cruise control with radar-based distance keeping).
Parking Assistance:
Optional PARKTRONIC (parking sensors) and REARVIEW CAMERA.
Night Vision:
Optional Night View Assist PLUS.
Convenience
Keyless Entry Start:
Optional KEYLESS-GO.
Interior Lighting:
Adjustable ambient lighting, illuminated door sills.
🔧 Maintenance
Service Intervals
Oil Change Interval:
Variable, typically based on Mercedes-Benz Flexible Service System (FSS), often around 10,000-15,000 miles or 1 year.
Major Service Interval:
Indications usually appear on the instrument cluster (e.g., Service A, Service B), typically occurring every 20,000-30,000 miles or at 2-year intervals, depending on the specific service.
Fluid Specifications
Coolant Specification:
MB 325.0 or MB 326.0 (typically blue or pink coolant, consult manual for exact type)
Brake Fluid Specification:
DOT 4 Plus (MB Spec 331.0)
Windshield Washer Fluid:
Recommended washer fluid concentrate or ready-to-use fluid, often with antifreeze properties for colder climates.
Known Issues
Common Wear Items:
Serpentine belt, tensioner, idler pulleys, spark plugs, ignition coils, engine mounts, control arms, sway bar links.
Potential M272 Engine Issues:
While the M272 has had some known issues with plastic intake manifold flaps and cam adjusters (particularly in earlier iterations), by 2011 many of these were either addressed by Mercedes or the affected components had been replaced.
4Matic System:
Regular transfer case and differential fluid changes are recommended, though often not explicitly detailed as frequent in owner's manuals.
📚 Vehicle History
Brand Heritage
Heritage Context:
Mercedes-Benz has a long-standing history of producing luxurious and technologically advanced vehicles, particularly in the executive sedan segment with the E-Class lineage.
Model Evolution
Chassis Generation:
W212 generation, introduced for the 2010 model year, marked a significant redesign from its predecessor (W211) with a more distinctive and aggressive styling, including the quad headlamp design being replaced by a more integrated look.
Production
Production Years For W212:
2010-2016
Manufacturing Locations:
Primary assembly in Sindelfingen, Germany, with some models potentially assembled in other Mercedes-Benz facilities globally.
🏆 Awards & Recognition
Recognitions
IIHS Recognition:
Consistently awarded as an IIHS Top Safety Pick during its generation.
Consumer Reports Ratings:
Generally received good to very good ratings for reliability and owner satisfaction, though specific model year ratings can vary.
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