🏷️ Basic Information Identification Make: Mercedes-Benz Model: C-Class Year: 2011 Codes Chassis Code: W204 👋 Introduction Market Position Segment: Entry-level luxury compact executive sedan/coupe/wagon Competitive Analysis Key Competitors: BMW 3 Series, Audi A4, Lexus IS, Acura TL, Infiniti G Sedan Key Features Brand Perception: Reputation for luxury, build quality, advanced engineering, safety Model Offering: Stylish design, comfortable interior, refined driving dynamics, advanced technology 📋 Manual Details Coverage Areas Primary Coverage: Owner's Manual Page Count Estimated Pages: 300-500 Manual Type Type: Owner's Manual Language Language: English Format Format: PDF 📖 Manual Coverage Systems Covered Powertrain: Engine operation, starting/stopping, fuel system, exhaust system, cooling system Transmission: Automatic transmission operation, selector lever positions, shifting characteristics Chassis: Braking system, steering system, suspension system Electrical System: Lighting system, fuses, battery, starting system, charging system Comfort And Convenience: Climate control (HVAC), power windows, power seats, locks, mirrors, sunroof Infotainment: Audio system operation, radio, CD player, auxiliary input, Bluetooth connectivity, COMAND system basics (if applicable) Safety And Security: Seat belts, airbags (SRS), child seat installation, anti-theft alarm Procedures Included Pre Driving Checks: Fluid level checks, tire pressure inspection, visual checks Adjustments: Seat adjustment, steering wheel adjustment, mirror adjustment Operation: Vehicle operation, driving techniques, parking, trailer towing (if applicable) Emergency Situations: Breakdown procedures, tire changing, jump starting, emergency lighting Maintenance Do It Yourself: Wiper blade replacement, bulb replacement, fluid top-offs (e.g., washer fluid) Appearance And Care: Vehicle cleaning, interior care, exterior care, paint care Technical Depth Depth: Owner-level operation, basic maintenance, safety information, troubleshooting common alerts 📊 Manual Specifications File Format File Type: PDF Compatibility: All Versions of Windows & Mac Requirements: Adobe PDF Reader Print Quality Quality: High Resolution (printable) Binding Type Type: Digital Download (Not Applicable) Paper Type Type: Digital (Not Applicable) ⚙️ Engine Specifications Primary Engine Engine Options: Likely includes C250 (1.8L Turbo I4), C300 (3.0L V6), C350 (3.5L V6). Specific engine depends on market and trim. Performance Horsepower Range: Approx. 201 hp (C250) to 268 hp (C300) and 302 hp (C350) Torque Range: Approx. 229 lb-ft (C250) to 232 lb-ft (C300) and 273 lb-ft (C350) Fuel System Injection Type: Direct Injection (DI) for newer models, multi-port injection for older variants. Fuel Type: Premium Unleaded Gasoline 🔧 Transmission Standard Transmission Type: 7-speed automatic (7G-TRONIC PLUS) Optional Optional Transmission: Manual transmission available on select earlier models, less common for 2011 in North America. Features Driver Selectable Modes: Includes "Comfort" (C) and "Sport" (S) modes affecting shift points and throttle response. 📐 Dimensions Exterior Length: Approx. 180.0 - 182.2 inches (sedan), 178.5 inches (coupe) Width: Approx. 70.7 inches Height: Approx. 56.4 - 56.5 inches (sedan), 54.5 inches (coupe) Wheelbase: Approx. 108.7 inches Weights Curb Weight: Approx. 3500 - 3800 lbs depending on engine and trim 🛡️ Safety Features Ratings NHTSA Overall Rating: Generally good, with 5-star ratings in key categories for models tested. IIHS Top Safety Pick: Typically earned the IIHS Top Safety Pick designation for this generation. Active Features ABS: Anti-lock Braking System Esp: Electronic Stability Program (ESP) Traction Control: Traction Control System (ASR) Passive Features Airbags: Front, side, and curtain airbags, driver knee airbag Seat Belts: Three-point inertia-reel seat belts with belt tensioners and force limiters Child Seat Anchors: ISOFIX/LATCH system 💡 Technology Features Infotainment Audio System: Standard AM/FM/CD audio system with auxiliary input. Optional COMAND APS with hard-drive navigation, enhanced voice control, and SiriusXM satellite radio. Connectivity: Bluetooth connectivity for hands-free calling and audio streaming on most models. Driver Assistance Adaptive Headlights: Optional bi-xenon headlamps with active curve illumination. Parking Assist: Optional Parking Assist (Parktronic) system. Cruise Control: Standard cruise control, optional DISTRONIC adaptive cruise control (less common on base models). 🔧 Maintenance Service Intervals Oil Change Interval: Typically every 10,000 miles or 12 months, whichever comes first (depending on driving conditions and specific engine oil used). Major Service A: Service A: Usually around 10,000-15,000 miles (engine oil and filter change, tire rotation, safety inspection). Major Service B: Service B: Usually around 20,000-25,000 miles (includes Service A items plus cabin filter replacement, brake fluid check, and more extensive inspections). Fluid Specifications Engine Oil: Mobil 1 Synthetic ESP Formula 0W-40 or equivalent meeting MB-Approval 229.5 or 229.51 specification. Coolant: MB Spec 325.0 (Antifreeze/Coolant) Brake Fluid: DOT 4 Plus (MB Spec 331.0) Transmission Fluid: MB Spec 236.14 (for 7G-TRONIC) Known Issues Common Complaints: Water pump leaks, PCV valve issues (on some engines), early failure of some electronic components, potential for oil cooler leaks. Maintenance Notes: Regularly check for dashboard warning lights and address them promptly. Follow the indicated service intervals strictly for longevity. 📚 Vehicle History Brand Heritage Founding: Founded in 1926 with the merger of Benz & Cie. and Daimler-Motoren-Gesellschaft. Legacy: Pioneered automotive safety, comfort, and engineering innovations. Model Evolution C Class Origin: Successor to the Mercedes-Benz 190 (W201) series, introduced in 1993. W204 Generation: The W204 generation was introduced in 2007 and received a...
Approx. 3500 - 3800 lbs depending on engine and trim
🛡️ Safety Features
Ratings
NHTSA Overall Rating:
Generally good, with 5-star ratings in key categories for models tested.
IIHS Top Safety Pick:
Typically earned the IIHS Top Safety Pick designation for this generation.
Active Features
ABS:
Anti-lock Braking System
Esp:
Electronic Stability Program (ESP)
Traction Control:
Traction Control System (ASR)
Passive Features
Airbags:
Front, side, and curtain airbags, driver knee airbag
Seat Belts:
Three-point inertia-reel seat belts with belt tensioners and force limiters
Child Seat Anchors:
ISOFIX/LATCH system
💡 Technology Features
Infotainment
Audio System:
Standard AM/FM/CD audio system with auxiliary input. Optional COMAND APS with hard-drive navigation, enhanced voice control, and SiriusXM satellite radio.
Connectivity:
Bluetooth connectivity for hands-free calling and audio streaming on most models.
Driver Assistance
Adaptive Headlights:
Optional bi-xenon headlamps with active curve illumination.
Parking Assist:
Optional Parking Assist (Parktronic) system.
Cruise Control:
Standard cruise control, optional DISTRONIC adaptive cruise control (less common on base models).
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 12 months, whichever comes first (depending on driving conditions and specific engine oil used).
Major Service A:
Service A: Usually around 10,000-15,000 miles (engine oil and filter change, tire rotation, safety inspection).
Major Service B:
Service B: Usually around 20,000-25,000 miles (includes Service A items plus cabin filter replacement, brake fluid check, and more extensive inspections).
Fluid Specifications
Engine Oil:
Mobil 1 Synthetic ESP Formula 0W-40 or equivalent meeting MB-Approval 229.5 or 229.51 specification.
Coolant:
MB Spec 325.0 (Antifreeze/Coolant)
Brake Fluid:
DOT 4 Plus (MB Spec 331.0)
Transmission Fluid:
MB Spec 236.14 (for 7G-TRONIC)
Known Issues
Common Complaints:
Water pump leaks, PCV valve issues (on some engines), early failure of some electronic components, potential for oil cooler leaks.
Maintenance Notes:
Regularly check for dashboard warning lights and address them promptly. Follow the indicated service intervals strictly for longevity.
📚 Vehicle History
Brand Heritage
Founding:
Founded in 1926 with the merger of Benz & Cie. and Daimler-Motoren-Gesellschaft.
Legacy:
Pioneered automotive safety, comfort, and engineering innovations.
Model Evolution
C Class Origin:
Successor to the Mercedes-Benz 190 (W201) series, introduced in 1993.
W204 Generation:
The W204 generation was introduced in 2007 and received a facelift for the 2012 model year. The 2011 model represents the pre-facelift version.
Production
Manufacturing Locations:
Primarily manufactured in Germany (Sindelfingen, Bremen) and also in other global locations depending on market.
🏆 Awards & Recognition
Recognitions
IIHS Awards:
Consistently received IIHS Top Safety Pick awards during its production run.
Consumer Reports:
Varied reliability ratings over the years; however, overall owner satisfaction is typically high due to luxury and performance.
Certifications
European Safety Standards:
Compliant with stringent European safety and emissions standards (Euro NCAP).
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