🏷️ Basic Information Identification Make: Mercedes-Benz Model: E-Class Model Variant: E320 Year: 2002 Codes Chassis Code: W211 👋 Introduction Market Position Market Position: The 2002 Mercedes-Benz E-Class (W211) represented a significant step in mid-size luxury sedans, competing with established rivals like the BMW 5 Series and Audi A6. It aimed to balance performance, comfort, and advanced technology. Competitive Analysis Competitive Analysis: The W211 E-Class generation was noted for its robust build quality, sophisticated ride, and advanced safety features, often distinguishing it from competitors with its emphasis on comfort and technological integration. Key Features Key Features: Introduction to the vehicle's design philosophy, key technological advancements for its time, and a comprehensive overview of its luxury and performance attributes. 📋 Manual Details Coverage Areas Coverage Areas: Introduction, Instrument Cluster, Entertainment Systems, Climate Controls, Lights, Driver Controls, Locks and Security, Seating and Safety Restraints, Driving, Customer Assistance, Reporting Safety Defects (U.S. only), Cleaning, Maintenance and Specifications, Engine Compartment, Engine Oil, Battery, Fuel Information, Air Filter(s), Part Numbers, Refill Capacities, Lubricant Specifications, Accessories Page Count Page Count: Estimated 250-350 pages (typical for a Mercedes-Benz owner's manual of this era) Manual Type Manual Type: Owner's Manual Language Language: English Format Format: Digital PDF Compatibility Device Compatibility: Compatible with any device capable of reading PDF files (computers, tablets, smartphones). 📖 Manual Coverage Systems Covered Systems Covered: Instrument Cluster and Indicators, Audio System (COMAND/Audio 20), Climate Control System (THERMATIC/THERMOTRONIC), Exterior and Interior Lighting, Steering Wheel Controls, Power Locks, Remote Keyless Entry, Central Locking, Alarm System, Power Seats, Manual Seat Adjustment, Airbags, Seatbelts, Child Restraint Systems (ISOFIX), Driving Modes, Parking Aids, Cruise Control, Traction Control (ASR/ESP), Braking System, Fuel System, Lubrication System, Cooling System, Ignition System, Exhaust System, Electrical System, Battery Management, Windshield Wipers and Washers, Power Windows, Power Mirrors, Sunroof Operation, Tire Pressure Monitoring System (TPMS) Procedures Included Procedures Included: Understanding Dashboard Indicators, Operating the Infotainment System, Adjusting Climate Settings, Using Exterior and Interior Lights, Proper Use of Driver Controls, Locking and Unlocking Doors, Securing the Vehicle, Adjusting Seats and Restraints, Safe Driving Practices, Basic Troubleshooting for Common Alerts, Cleaning Interior and Exterior Surfaces, Routine Maintenance Checks, Checking and Topping Up Engine Oil, Battery Maintenance, Understanding Fuel Requirements, Replacing Air Filter(s), Locating Part Numbers for Fluids and Filters, Understanding Refill Capacities, Correct Lubricant Specifications, Installing and Using Accessories Technical Depth Technical Depth: Comprehensive owner-level information for operation, basic maintenance, and safety. Does not include in-depth diagnostic procedures or repair instructions typical of a service manual. 📊 Manual Specifications File Format File Format: PDF Print Quality Print Quality: High-resolution scans of original factory manual, ensuring clarity of text and diagrams. Binding Type Binding Type: N/A (Digital Download) Paper Type Paper Type: N/A (Digital Download) Searchable Searchable Text: Yes (PDF format typically allows for text searching). ⚙️ Engine Specifications Primary Engine Primary Engine: 3.2L M112 E32 V6 (SOHC, 18 valves) Performance Horsepower: 228 hp @ 6200 rpm Torque: 230 lb-ft @ 3000-4800 rpm Fuel System Fuel System: Electronic Fuel Injection (EFI), Sequential Multi-Port Fuel Injection (MPI) Engine Codes Engine Codes: M112.941 Bore Stroke Bore Stroke: 89.9 mm x 84.0 mm Compression Ratio Compression Ratio: 10.0:1 Emissions Control Emissions Control: Catalytic Converter, On-Board Diagnostics (OBD-II) 🔧 Transmission Standard Transmission Type: 5-speed automatic (722.6 series) Optional Transmission Type: N/A for E320 Sedan/Wagon in 2002 Features Features: TouchShift manual shifting mode, electronically controlled with adaptive transmission logic. Fluid Type Fluid Type: MB 236.10 Automatic Transmission Fluid (ATF) - e.g., Mobil 1 ATF 3309, Pentosin ATF1 📐 Dimensions Exterior Length: 188.7 inches (4793 mm) Width: 71.7 inches (1821 mm) Height: 57.5 inches (1460 mm) Wheelbase: 112.4 inches (2855 mm) Weights Curb Weight: Approx. 3570 lbs (1619 kg) Gross Weight Rating: Approx. 4652 lbs (2110 kg) Cargo Trunk Capacity: 15.9 cu ft (450 L) 🛡️ Safety Features Ratings NHTSA Front Impact Driver: 5 Stars NHTSA Front Impact Passenger: 5 Stars IIHS Front Offset Rating: Good Active Features Active Features: Anti-lock Braking System (ABS), Electronic Stability Program (ESP), Traction Control System (ASR), Brake Assist (BAS), Bi-Xenon Headlights (Optional), Cornering Lights (Optional) Passive Features Passive Features: Front and Side Airbags (front, side-window), Pre-tensioning Seatbelts with Force Limiters, Crumple Zones, Anti-whiplash Head Restraints (NECK-PRO optional), LATCH/ISOFIX child seat anchors 💡 Technology Features Infotainment Infotainment System: COMAND (Cockpit Management and Navigation) or Audio 20 AM/FM radio with CD player. Features typically include a color display, navigation (optional), radio controls, and audio settings. Driver Assistance Driver Assistance: Cruise Control, Rain-sensing wipers, Automatic headlamp activation, Optional Parktronic parking assist system, Optional Xenon headlamps with adaptive front-lighting system. Connectivity Connectivity: Limited by modern standards. May include a Mercedes-Benz tele-aid system (subscription-based emergency/assistance service) and an optional hands-free telephone system. Comfort Features Comfort Features: Dual-zone automatic climate control (THERMOTRONIC), heated and ventilated seats (optional), power-adjustable steering column, memory seating positions. 🔧 Maintenance Service Intervals Service Intervals: Based on Mercedes-Benz Flexible Service System...
The 2002 Mercedes-Benz E-Class (W211) represented a significant step in mid-size luxury sedans, competing with established rivals like the BMW 5 Series and Audi A6. It aimed to balance performance, comfort, and advanced technology.
Competitive Analysis
Competitive Analysis:
The W211 E-Class generation was noted for its robust build quality, sophisticated ride, and advanced safety features, often distinguishing it from competitors with its emphasis on comfort and technological integration.
Key Features
Key Features:
Introduction to the vehicle's design philosophy, key technological advancements for its time, and a comprehensive overview of its luxury and performance attributes.
📋 Manual Details
Coverage Areas
Coverage Areas:
Introduction, Instrument Cluster, Entertainment Systems, Climate Controls, Lights, Driver Controls, Locks and Security, Seating and Safety Restraints, Driving, Customer Assistance, Reporting Safety Defects (U.S. only), Cleaning, Maintenance and Specifications, Engine Compartment, Engine Oil, Battery, Fuel Information, Air Filter(s), Part Numbers, Refill Capacities, Lubricant Specifications, Accessories
Page Count
Page Count:
Estimated 250-350 pages (typical for a Mercedes-Benz owner's manual of this era)
Manual Type
Manual Type:
Owner's Manual
Language
Language:
English
Format
Format:
Digital PDF
Compatibility
Device Compatibility:
Compatible with any device capable of reading PDF files (computers, tablets, smartphones).
📖 Manual Coverage
Systems Covered
Systems Covered:
Instrument Cluster and Indicators, Audio System (COMAND/Audio 20), Climate Control System (THERMATIC/THERMOTRONIC), Exterior and Interior Lighting, Steering Wheel Controls, Power Locks, Remote Keyless Entry, Central Locking, Alarm System, Power Seats, Manual Seat Adjustment, Airbags, Seatbelts, Child Restraint Systems (ISOFIX), Driving Modes, Parking Aids, Cruise Control, Traction Control (ASR/ESP), Braking System, Fuel System, Lubrication System, Cooling System, Ignition System, Exhaust System, Electrical System, Battery Management, Windshield Wipers and Washers, Power Windows, Power Mirrors, Sunroof Operation, Tire Pressure Monitoring System (TPMS)
Procedures Included
Procedures Included:
Understanding Dashboard Indicators, Operating the Infotainment System, Adjusting Climate Settings, Using Exterior and Interior Lights, Proper Use of Driver Controls, Locking and Unlocking Doors, Securing the Vehicle, Adjusting Seats and Restraints, Safe Driving Practices, Basic Troubleshooting for Common Alerts, Cleaning Interior and Exterior Surfaces, Routine Maintenance Checks, Checking and Topping Up Engine Oil, Battery Maintenance, Understanding Fuel Requirements, Replacing Air Filter(s), Locating Part Numbers for Fluids and Filters, Understanding Refill Capacities, Correct Lubricant Specifications, Installing and Using Accessories
Technical Depth
Technical Depth:
Comprehensive owner-level information for operation, basic maintenance, and safety. Does not include in-depth diagnostic procedures or repair instructions typical of a service manual.
📊 Manual Specifications
File Format
File Format:
PDF
Print Quality
Print Quality:
High-resolution scans of original factory manual, ensuring clarity of text and diagrams.
Binding Type
Binding Type:
N/A (Digital Download)
Paper Type
Paper Type:
N/A (Digital Download)
Searchable
Searchable Text:
Yes (PDF format typically allows for text searching).
Anti-lock Braking System (ABS), Electronic Stability Program (ESP), Traction Control System (ASR), Brake Assist (BAS), Bi-Xenon Headlights (Optional), Cornering Lights (Optional)
Passive Features
Passive Features:
Front and Side Airbags (front, side-window), Pre-tensioning Seatbelts with Force Limiters, Crumple Zones, Anti-whiplash Head Restraints (NECK-PRO optional), LATCH/ISOFIX child seat anchors
💡 Technology Features
Infotainment
Infotainment System:
COMAND (Cockpit Management and Navigation) or Audio 20 AM/FM radio with CD player. Features typically include a color display, navigation (optional), radio controls, and audio settings.
Limited by modern standards. May include a Mercedes-Benz tele-aid system (subscription-based emergency/assistance service) and an optional hands-free telephone system.
Comfort Features
Comfort Features:
Dual-zone automatic climate control (THERMOTRONIC), heated and ventilated seats (optional), power-adjustable steering column, memory seating positions.
🔧 Maintenance
Service Intervals
Service Intervals:
Based on Mercedes-Benz Flexible Service System (ASSYST), typically indicating service A or B every 10,000 miles or 12 months. Specific items like brake fluid, coolant, and transmission fluid have longer intervals, often specified at 2-3 years or 30,000-60,000 miles, as detailed in the manual.
Oil cooler seals leakage, ABS/ESP module failure (common in early W211 models), blower motor resistor failure, front suspension component wear (e.g., control arms), electronic key fob battery drain, sunroof drain tube clogging. (Manual provides guidance on basic checks but not full repair of these issues).
225/55R16, 225/50R17, 245/40R17 (depending on trim and options)
Wheel Bolt Pattern
Wheel Bolt Pattern:
5x112
Spark Plugs
Spark Plug Type:
NGK PFR5G-11 (or equivalent)
📚 Vehicle History
Brand Heritage
Brand Heritage:
Mercedes-Benz has a long-standing reputation for engineering excellence, luxury, safety, and durability, dating back to the invention of the automobile.
Model Evolution
Model Evolution:
The W211 E-Class, introduced for the 2002 model year, succeeded the W210 generation. It featured a more aerodynamic design, improved interior refinement, and a host of new technologies.
Production
Production Years:
2002-2009 (W211 generation)
Manufacturing Locations:
Germany (Sindelfingen), USA (Tuscaloosa - for AMG models)
🏆 Awards & Recognition
Recognitions
Recognitions:
The W211 E-Class generally received positive reviews for its ride quality, safety, and sophisticated interior. Specific awards might vary by publication and year, but it was consistently a strong contender in its segment.
Ratings
Ratings:
IIHS Top Safety Pick in multiple years for its generation.
Choosing a selection results in a full page refresh.