Dodge Ram 3500 2002 2003 2004 Workshop Service Repair Manual
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🏷️ Basic Information Identification Make: Dodge Model: Ram 3500 Years Covered: 2002, 2003, 2004 Codes Platform: DR Chassis Code: DR 👋 Introduction Market Position Segment: Heavy-Duty Pickup Truck Purpose: Designed for work, towing, and heavy hauling applications. Competitive Analysis Competitors: Ford F-Series Super Duty, Chevrolet Silverado HD, GMC Sierra HD. Key Features Frame: Robust ladder frame construction for superior strength and durability. Powertrain: Legendary Cummins Turbo Diesel engines and powerful HEMI V8 options. Towing Capacity: Exceptional towing and payload capabilities, a hallmark of the Ram 3500. 📋 Manual Details Coverage Areas Primary Coverage: Workshop Service Repair Manual Page Count Total Pages: 2627 Manual Type Type: Comprehensive Service and Repair Manual Language Language: English Format Format: PDF 📖 Manual Coverage Systems Covered Engine Mechanical: Yes, including disassembly, assembly, diagnostics, and specifications for all available engine variants. Engine Performance: Yes, covering fuel delivery, ignition, emissions control, cooling, and lubrication systems. Transmission Manual: Yes, including NV4500 and NV5600 manual transmissions, with repair, overhaul, and fluid specifications. Transmission Automatic: Yes, including NV3500 automatic transmission, with repair, overhaul, and fluid specifications. Drivetrain: Yes, covering transfer case (NV241DHD, NV271D/NV273D), front and rear axles, driveshafts, and differentials. Brakes: Yes, covering hydraulic brake systems, ABS, parking brake, and component replacement. Suspension: Yes, covering front and rear suspension components, steering system, and alignment specifications. Electrical System: Yes, including starter, alternator, battery, lighting, wiring diagrams, and component testing. Body And Frame: Yes, covering body panels, doors, windows, interior trim, and frame inspection. HVAC: Yes, covering air conditioning, heating, and ventilation system diagnosis and repair. Diagnostics: Yes, comprehensive diagnostic procedures, fault codes, and troubleshooting guides. Procedures Included Routine Maintenance: Yes, oil changes, filter replacements, fluid checks, and lubrication schedules. Major Repairs: Yes, engine rebuilds, transmission overhauls, suspension component replacement, and brake system repairs. Component Replacement: Yes, detailed instructions for replacing all major and minor components. Troubleshooting: Yes, systematic approaches to diagnose and resolve common and uncommon issues. Technical Depth Depth: Full workshop level, suitable for professional mechanics and advanced DIY enthusiasts. Detail Level: Extremely detailed with step-by-step instructions, torque specifications, clearances, and diagnostic flowcharts. 📊 Manual Specifications File Format File Type: PDF Searchability: Searchable text for easy navigation and information retrieval. Print Quality Quality: High-resolution, clear images and diagrams suitable for printing. Binding Type Binding: N/A (Digital PDF) Paper Type Paper: N/A (Digital PDF) ⚙️ Engine Specifications Primary Engine Diesel Engine Option 1: 5.9L Cummins Turbo Diesel (ISB), 24-valve OHV, I6 Diesel Engine Option 1 Power: Approx. 235-250 hp @ 2700-2900 rpm Diesel Engine Option 1 Torque: Approx. 460-505 lb-ft @ 1400-1600 rpm Gas Engine Option 1: 5.7L HEMI Magnum V8, 16-valve OHV Gas Engine Option 1 Power: Approx. 325 hp @ 4800 rpm Gas Engine Option 1 Torque: Approx. 375 lb-ft @ 3200 rpm Gas Engine Option 2: 8.0L V10 Magnum, 20-valve OHV Gas Engine Option 2 Power: Approx. 310 hp @ 4000 rpm Gas Engine Option 2 Torque: Approx. 450 lb-ft @ 2400 rpm Fuel System Diesel Fuel System: High-pressure common rail (HPCR) injection (Cummins ISB) Gas Fuel System: Sequential Multi-Port Fuel Injection (MPI) 🔧 Transmission Standard Transmission Type Standard: NV4500 5-speed manual transmission (common with Cummins) Optional Transmission Type Optional 1: NV5600 6-speed manual transmission (common with Cummins) Transmission Type Optional 2: 47RE 4-speed automatic transmission (common with V8/V10) Transmission Type Optional 3: NV3500 5-speed manual transmission (less common in 3500 models, more in 2500) Features 4Wd System: Part-time 4WD with manual or electronic transfer case engagement. 📐 Dimensions Exterior Wheelbase Standard: 134.5 inches (Regular Cab 8' Bed), 160.5 inches (Club Cab 8' Bed), 160.5 inches (Regular Cab Long Bed) Overall Length Standard: Varies by cab and bed configuration, approx. 238-259 inches Bed Length Options: 6.3 ft (75.2 in), 8.0 ft (96.0 in) Weights Curb Weight Range: Approx. 6,500 - 7,500 lbs (depending on configuration and engine) Gvwr Range: Approx. 10,000 - 11,500 lbs 🛡️ Safety Features Ratings NHTSA Side Impact: Not explicitly rated for side-impact on all configurations due to truck type, but generally robust. Active Features ABS: Standard Anti-lock Braking System (ABS) on all wheels. Passive Features Airbags: Driver and passenger front airbags. Seatbelts: Three-point seat belts for all seating positions. 💡 Technology Features Infotainment Audio System: Factory AM/FM stereo with CD player (optional cassette), with up to 6 speakers. Display: Basic analog gauges and a small digital display for odometer and trip information. Driver Assistance Cruise Control: Standard cruise control. Towing Features: Integrated trailer brake controller option (on later models or aftermarket), tow mirrors. Connectivity Auxiliary Input: Optional auxiliary audio input jack on some models. 🔧 Maintenance Service Intervals Oil Change Diesel: Every 7,500 miles or 6 months (synthetic oil recommended), check manual for specific Cummins recommendations. Oil Change Gas: Every 3,000 miles (conventional) or 5,000 miles (synthetic blend/full synthetic) or 6 months. Fuel Filter Diesel: Every 15,000 miles or annually (Cummins). Air Filter Replacement:...
Varies by cab and bed configuration, approx. 238-259 inches
Bed Length Options:
6.3 ft (75.2 in), 8.0 ft (96.0 in)
Weights
Curb Weight Range:
Approx. 6,500 - 7,500 lbs (depending on configuration and engine)
Gvwr Range:
Approx. 10,000 - 11,500 lbs
🛡️ Safety Features
Ratings
NHTSA Side Impact:
Not explicitly rated for side-impact on all configurations due to truck type, but generally robust.
Active Features
ABS:
Standard Anti-lock Braking System (ABS) on all wheels.
Passive Features
Airbags:
Driver and passenger front airbags.
Seatbelts:
Three-point seat belts for all seating positions.
💡 Technology Features
Infotainment
Audio System:
Factory AM/FM stereo with CD player (optional cassette), with up to 6 speakers.
Display:
Basic analog gauges and a small digital display for odometer and trip information.
Driver Assistance
Cruise Control:
Standard cruise control.
Towing Features:
Integrated trailer brake controller option (on later models or aftermarket), tow mirrors.
Connectivity
Auxiliary Input:
Optional auxiliary audio input jack on some models.
🔧 Maintenance
Service Intervals
Oil Change Diesel:
Every 7,500 miles or 6 months (synthetic oil recommended), check manual for specific Cummins recommendations.
Oil Change Gas:
Every 3,000 miles (conventional) or 5,000 miles (synthetic blend/full synthetic) or 6 months.
Fuel Filter Diesel:
Every 15,000 miles or annually (Cummins).
Air Filter Replacement:
Inspect every 15,000 miles, replace as needed or every 30,000 miles depending on operating conditions.
Fluid Specifications
Engine Oil Diesel:
Cummins CES 20081 compliant, API CJ-4 or CK-4 rated (e.g., 15W-40 or 5W-40 synthetic).
Engine Oil Gas:
API SN, SAE 5W-20 or 5W-30 (refer to owner's manual for specific viscosity based on temperature).
Coolant:
Mopar OAT (Organic Additive Technology) Antifreeze/Coolant, 50/50 mix with distilled water. Equivalent to Chrysler MS-9769.
Transmission Fluid Auto:
ATF+4 (MS-9602).
Transmission Fluid Manual Nv4500:
API GL-3 or GL-4 gear oil, SAE 75W-90 or 75W-140 (check specific manual recommendation for fluid type).
Transfer Case Fluid:
NV241DHD: ATF+4; NV271/273: Mopar NV271/273 transfer case fluid or equivalent.
Rear Axle Fluid:
API GL-5, SAE 75W-140 synthetic gear oil (limited slip additive may be required if equipped).
Known Issues
Cummins Fuel Delivery:
Potential issues with lift pump (1998.5-2002), but less prevalent in 2003+ with improved systems. VP44 injection pump issues (earlier models).
Automatic Transmission 47Re:
Can overheat under heavy towing, may require upgrades for heavy-duty use.
Steering Components:
Worn steering gear, tie rods, and ball joints can be common due to heavy use and load.
Rear Main Seal Leak:
Some Cummins engines could experience rear main seal leaks over time.
Brake Wear:
Front brake pads and rotors may wear faster under heavy braking and towing conditions.
📚 Vehicle History
Brand Heritage
Dodge Trucks:
Dodge has a long history of producing durable and capable trucks, with the Ram nameplate representing their truck division for decades.
Model Evolution
Third Generation:
This manual covers the third generation (2003-2009) Dodge Ram, which saw a significant redesign with a larger, more aggressive styling and improved chassis.
Year Specific Updates:
2002 was part of the second generation (BR/BE), while 2003 marked the introduction of the redesigned third generation (DR).