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2011 Mercedes M-Class (W164) Service and Repair Manual
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Basic Information Identification Make: Mercedes-Benz Model: M-Class Model Code: W164 Year: 2011 Generation Generation Code: Second Generation (W164) Generation Years: 2005-2011 Codes Chassis Code: W164 Introduction Market Position Target Audience:...
Type: Cars
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| Basic Information | |
| Identification | |
| Make: | Mercedes-Benz |
| Model: | M-Class |
| Model Code: | W164 |
| Year: | 2011 |
| Generation | |
| Generation Code: | Second Generation (W164) |
| Generation Years: | 2005-2011 |
| Codes | |
| Chassis Code: | W164 |
| Introduction | |
| Market Position | |
| Target Audience: | Mercedes-Benz M-Class (W164) owners seeking to perform their own maintenance, diagnostics, and repairs; independent repair shops. |
| Competitive Analysis | |
| Value Proposition: | Provides factory-level, vehicle-specific repair information identical to that used by dealership technicians, offering significant cost savings and empowering owners with in-depth knowledge. |
| Key Features | |
| Accuracy And Specificity: | Emphasizes being 'NOT GENERIC REPAIR INFORMATION' but 'VEHICLE SPECIFIC' for the 2011 M-Class (W164). |
| Usability And Convenience: | Single, easy-to-use PDF manual with printable pages, digital storage for cleanliness, and enlarged image capabilities. |
| Manual Details | |
| Coverage Areas | |
| Manual Scope: | All Models & All Repairs A-Z |
| Page Count | |
| Estimated Page Count: | Extensive (specific count not provided, but described as 'everything you will ever need') |
| Manual Type | |
| Type: | Service and Repair Manual |
| Language | |
| Language: | English |
| Format | |
| Format: | |
| Manual Coverage | |
| Systems Covered | |
| Powertrain: | Engine, Control System, Fuel Service, Emission Control, Intake, Exhaust, Cooling, Lube, Ignition, Starting, Charging, Auto Transmission, Manual Transmission, Transfer Case, Propeller Shaft, Drive Shaft, Differential, Axle |
| Chassis: | Suspension, Tire & Wheel, Brake Control, Brake, Parking Brake, Steering Column, Power Steering |
| Electrical And Electronics: | Air Conditioning, Supplemental Restraint System (SRS), Seat Belt, Engine Immobilizer, Cruise Control, Wiper & Washer, Door Lock, Meter, Audio/Visual, Horn, Windshield/Glass Mirror, Instrument Panel, Electrical Systems, Multiplex/CAN Communication |
| Body And Interior: | Seat, Engine Hood/Door, Exterior & Interior Trim |
| Procedures Included | |
| Maintenance: | Scheduled Maintenance, Fluid Changes, Filter Replacements, Inspections |
| Diagnostics And Troubleshooting: | Fault Code Diagnosis, Symptom-Based Troubleshooting, Electrical Schematics Interpretation |
| Repair And Rebuild: | Component Removal, Installation, Overhaul, Adjustments, Component-Level Repair |
| Technical Data And Specifications: | Torque Specifications, Fluid Capacities, Clearances, Electrical Values, Diagnostic Data |
| Technical Depth | |
| Depth: | Factory Level Detail; Comprehensive step-by-step instructions, diagrams, illustrations, wiring schematics, and specifications for complete repair. |
| Electrical Schematics | |
| Wiring Diagrams Completeness: | Extensive and detailed wiring schematics for all electrical systems, enabling accurate diagnosis and repair of electrical faults. |
| Diagnostic Tools | |
| Diagnostic Procedures: | Guidance on using diagnostic tools (e.g., STAR DIAGNOSIS / XENTRY) for accessing control modules, reading fault codes, and performing system tests. |
| Bodywork | |
| Body And Frame Repair: | Procedures for body panel removal and installation, frame straightening (if applicable), and interior trim components. |
| Exhaust System | |
| Exhaust Component Replacement: | Information on exhaust manifold, catalytic converter, mufflers, and exhaust pipe replacement and repair. |
| Cooling System | |
| Cooling System Repair: | Detailed procedures for radiator replacement, hose replacement, thermostat replacement, and leak detection. |
| Suspension | |
| Suspension Component Replacement: | Procedures for replacing control arms, ball joints, bushings, shock absorbers, struts, and air suspension components (if equipped). |
| Steering | |
| Steering System Repair: | Information on power steering pump, steering rack, tie rod ends, and steering column components. |
| Fuel System | |
| Fuel System Diagnosis: | Troubleshooting fuel delivery issues, fuel pump replacement, fuel injector testing, and fuel tank servicing. |
| Ignition System | |
| Ignition Component Replacement: | Procedures for replacing spark plugs, ignition coils, and related sensors. |
| Charging System | |
| Alternator And Battery Service: | Information on alternator testing and replacement, battery diagnostics, and charging system troubleshooting. |
| Multiplex Communication | |
| Can Bus Diagnostics: | Understanding and diagnosing issues related to the CAN (Controller Area Network) bus communication, essential for modern vehicle diagnostics. |
| Manual Specifications | |
| File Format | |
| Compatibility: | Windows (Vista 32/64, XP, ME, 98, NT, 2000) and Mac Compatible |
| Software Requirements: | Adobe PDF Reader, Winzip (free downloads available) |
| Print Quality | |
| Printability: | Fully Printable; Users can print only the required pages or enlarged diagrams. |
| Binding Type | |
| Binding: | Digital (PDF) - eliminates need for physical binding; no greasy or torn pages. |
| Paper Type | |
| Paper Quality: | N/A (Digital Format); User determines print paper quality. |
| Features | |
| Searchability: | Implied searchability within PDF format for quick information retrieval. |
| Engine Specifications | |
| Primary Engine | |
| Engine Variants Covered: | Likely includes the primary engine options for the 2011 W164 M-Class, such as the M272 (3.5L V6) and M273 (5.5L V8) gasoline engines, and potentially diesel variants like the OM642 (3.0L V6 turbodiesel). |
| Performance | |
| Horsepower Torque Data: | Detailed specifications for each engine variant, including horsepower and torque curves, power delivery characteristics. |
| Fuel System | |
| Fuel Delivery And Management: | Information on fuel injection systems (e.g., Bosch Motronic), fuel pumps, injectors, fuel pressure regulators, and emissions control systems. |
| Cooling And Lubrication | |
| Cooling System: | Radiator, coolant flow, thermostat operation, water pump, fan clutch/electric fan, and coolant specifications. |
| Lubrication System | |
| Oil System: | Oil pump, oil filter, oil pressure, oil cooler (if applicable), and oil specifications. |
| Transmission | |
| Standard | |
| Transmission Type: | 7-speed automatic transmission (7G-TRONIC PLUS, W7A 700 / W7X 700 series) was standard on most 2011 M-Class models. |
| Optional | |
| Optional Transmission: | While less common, manual transmissions were phased out for the M-Class in many markets by this generation. The manual transmission section likely covers procedures related to internal components or troubleshooting if a manual option existed for specific configurations. |
| Features | |
| Transmission Control: | Detailed information on the electronic transmission control module (TCM), shift solenoids, gear selection mechanisms, and torque converter clutch operation. |
| Fluid Requirements | |
| Transmission Fluid Specification: | Specific Mercedes-Benz approved Automatic Transmission Fluid (ATF) specifications, such as MB-Approval 236.14 (e.g., Shell ATF 134, Fuchs Titan ATF 4134). |
| Dimensions | |
| Exterior | |
| Dimensions Overview: | Covers overall length, width, height, and wheelbase specific to the W164 platform. |
| Interior | |
| Interior Space: | Details on passenger volume, seating configurations, and cabin dimensions. |
| Cargo | |
| Cargo Capacity: | Information on rear cargo volume with seats up and down, and towing capacity specifications. |
| Weights | |
| Curb Weight Gvwr: | Specifications for curb weight, Gross Vehicle Weight Rating (GVWR), and Gross Axle Weight Rating (GAWR). |
| Wheels And Tires | |
| Tire Sizes And Wheel Bolt Pattern: | Details on recommended tire sizes for various trims and wheel options, including lug bolt pattern (typically 5x112). |
| Safety Features | |
| Ratings | |
| NHTSA Or IIHS Ratings: | Likely includes diagnostic and repair procedures for safety-related systems, but specific crash ratings are usually in separate owner's materials. The manual would detail SRS component replacement and testing. |
| Active Features | |
| Driver Assistance Systems: | Coverage for systems like ABS (Anti-lock Braking System), ESP (Electronic Stability Program), ASR (Acceleration Slip Regulation), and potential ADAPTIVE BRAKE with HOLD function. |
| Passive Features | |
| Supplemental Restraint System: | Detailed procedures for airbag system components (front, side, curtain), seat belt pre-tensioners, impact sensors, and the SRS control module. Crucial safety information regarding handling SRS components. |
| Brakes | |
| Brake System Diagnostics: | Information on brake fluid specifications (e.g., DOT 4 Plus), hydraulic systems, ABS/ESP component testing, brake pad and rotor replacement, and bleeding procedures. |
| Technology Features | |
| Infotainment | |
| Comand System Details: | Information on the COMAND (Cockpit Management and Navigation) system, including its functions, controls, and potential troubleshooting for audio, navigation, and climate control interfaces. |
| Driver Assistance | |
| Adas Features: | Details on driver assistance features like PARKTRONIC parking assist, DISTRONIC cruise control (if equipped), and their operational principles and maintenance. |
| Connectivity | |
| Bluetooth And Multimedia: | Information on connecting mobile devices via Bluetooth, USB, or AUX inputs, and managing media playback. |
| Lighting And Sensors | |
| Xenon Headlights And Sensors: | Procedures for servicing and troubleshooting Xenon headlights, rain sensors, light sensors, and parking sensors. |
| Maintenance | |
| Service Intervals | |
| Routine Maintenance Schedule: | Detailed service intervals for oil changes, fluid checks, filter replacements, brake inspections, and other scheduled maintenance tasks based on mileage or time. |
| Fluid Specifications | |
| Engine Oil Specification: | Specific Mercedes-Benz approved engine oil viscosity grades and specifications, such as MB-Approval 229.5 or 229.51 (e.g., Mobil 1 ESP Formula 5W-30, Castrol EDGE Professional OE 0W-30). |
| Coolant Specification: | Mercedes-Benz approved coolant concentrate (e.g., MB 325.0 / 326.0) and the correct mixture ratio for the cooling system. |
| Known Issues | |
| Common W164 Problems: | The manual would likely address common issues for this generation, such as: air suspension leaks (if equipped), electronic module failures (e.g., EIS, TCU), intake manifold runner flap issues (M272/M273 engines), carbon buildup on intake valves, and potentially transmission control unit (TCU) issues. |
| Filters | |
| Filter Part Numbers: | Likely includes recommended part numbers for oil filters, air filters, cabin filters, and fuel filters for various engine options. |
| Vehicle History | |
| Brand Heritage | |
| Mercedes Benz SUV Legacy: | Places the W164 M-Class within Mercedes-Benz's expanding SUV portfolio, building on the legacy of the first M-Class (W163) and the G-Class. |
| Model Evolution | |
| W164 Development: | The W164 represented a significant evolution from the W163, featuring improved styling, enhanced interior quality, more advanced technology, and refined powertrains. The 2011 model is typically the final iteration before the W166 generation. |
| Production | |
| Manufacturing Locations: | Primarily manufactured at Mercedes-Benz's Tuscaloosa, Alabama plant, USA, with potential assembly in other global locations. |
| Awards & Recognition | |
| Recognitions | |
| Vehicle Awards Historical: | While specific awards for the 2011 model aren't listed, the W164 generation generally received positive reviews for its luxury, comfort, and on-road performance, often being recognized in luxury SUV categories. |
| Ratings | |
| Safety And Reliability Ratings: | The manual would provide the technical basis for maintaining safety and reliability, implying a focus on adherence to factory specifications for optimal performance and longevity. |
| Certifications | |
| Manufacturer Certifications: | The manual itself is a representation of Mercedes-Benz's internal quality control and engineering standards. |