2011 Mercedes-Benz ML350 Service & Repair Manual Software
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🏷️ Basic Information Identification Make: Mercedes-Benz Model: ML350 Year: 2011 Generation Chassis Code: W164 Codes Engine Code Primary: 272.967 (M272 E35 DE LA) 👋 Introduction Market Position Segment: Luxury Mid-size SUV Competitors: BMW X5, Audi Q7, Lexus RX, Porsche Cayenne Competitive Analysis Unique Selling Points: Renowned Mercedes-Benz engineering, comfortable ride, advanced safety features, premium interior Key Features Engine Offering: 3.5L V6 M272 engine providing a balance of power and efficiency Transmission Offering: Smooth and efficient 7-speed automatic transmission (7G-TRONIC) Drivetrain: Standard 4MATIC all-wheel drive for enhanced traction and stability Suspension: Optional AIRMATIC semi-active air suspension for adjustable ride height and comfort 📋 Manual Details Coverage Areas Coverage: Complete service and repair for 2011 Mercedes-Benz ML350 (W164 chassis) Page Count Estimated Pages: Thousands (Software-based, dynamic content) Manual Type Type: Official Service & Repair Manual Software Language Language: English Format Format: Software (likely executable application or interactive PDF) 📖 Manual Coverage Systems Covered Engine Management: Detailed diagnosis, repair, and component testing for the M272 engine Powertrain Controls: 7G-TRONIC PLUS automatic transmission service, troubleshooting, and component replacement Chassis Systems: Brake system (ABS, ESP), suspension (AIRMATIC), steering, and drivetrain components Electrical Systems: Comprehensive wiring diagrams, component locations, and diagnostic procedures for all electrical systems Body And Trim: Exterior panel replacement, interior trim removal/installation, and associated hardware Procedures Included Scheduled Maintenance: Detailed instructions for all scheduled maintenance tasks as per Mercedes-Benz specifications Diagnostic Troubleshooting: Step-by-step troubleshooting guides for common and complex issues, fault code interpretation Repair And Rebuild: Complete repair and overhaul procedures for engine, transmission, suspension, and other major components Component Replacement: Instructions for replacing common wear items and major components like starter, alternator, water pump, etc. Special Tools: Identification and usage of specialized tools required for specific repair procedures Technical Depth Depth: Factory-level diagnostics, repair, and specifications, suitable for professional technicians and advanced DIYers 📊 Manual Specifications File Format Software Requirements: PC compatible (Windows OS likely required), potentially with installation media or download link Print Quality Digital Resolution: High-resolution, clear diagrams and text, searchable content Binding Type Binding: N/A (Software) Paper Type Paper Type: N/A (Software) ⚙️ Engine Specifications Primary Engine Engine Type: Naturally Aspirated V6 Displacement: 3.5 Liters (3498 cc) Bore X Stroke: 92.9 mm x 86.0 mm Compression Ratio: 10.7:1 Valvetrain: DOHC, 4 valves per cylinder, variable valve timing (VVT) Performance Horsepower: 268 hp @ 6000 rpm Torque: 258 lb-ft @ 2400-5000 rpm Fuel System Fuel Delivery: Electronic fuel injection (EFI) with multi-point injection Fuel Type: Premium Unleaded (91 Octane or higher recommended) Emissions Control: Catalytic converters, secondary air injection (on some models), OBD-II 🔧 Transmission Standard Transmission Type: 7-speed Automatic (7G-TRONIC PLUS) Drive Wheels: 4MATIC All-Wheel Drive Features Transmission Modes: Comfort (C) and Sport (S) modes Transmission Fluid: MB Specification 236.14 (e.g., Pentosin ATF1) Torque Converter: Lock-up torque converter for improved efficiency 📐 Dimensions Exterior Length: 189.1 inches (4803 mm) Width: 76.4 inches (1941 mm) Height: 70.2 inches (1783 mm) Wheelbase: 114.7 inches (2916 mm) Ground Clearance: 8.5 inches (216 mm) (standard suspension) Weights Curb Weight: 4,707 lbs (2135 kg) (approx.) Gross Vehicle Weight Rating: 6,504 lbs (2950 kg) (approx.) Cargo Cargo Volume Rear Seats Up: 39.5 cu ft (1118 L) Cargo Volume Rear Seats Down: 72.4 cu ft (2050 L) 🛡️ Safety Features Ratings NHTSA Overall: Not explicitly rated for 2011 model year in standardized format, but generally performs well in segment. IIHS Top Safety Pick: Likely received 'Good' ratings in IIHS crash tests for this generation, reflecting its robust construction. Active Features Electronic Stability Program: Standard ESP (Electronic Stability Program) with Trailer Stability Assist Anti Lock Braking System: Standard ABS (Anti-lock Braking System) with Brake Assist (BAS) Traction Control: Standard Traction Control System (TCS) Passive Features Airbags: Front airbags, front side airbags, side curtain airbags, front pelvic airbags Seatbelts: 3-point inertia-reel seatbelts with pretensioners and load limiters Child Seat Anchors: ISOFIX/LATCH lower anchor points in rear seats 💡 Technology Features Infotainment Comand System: Optional COMAND (Cockpit Management and Navigation) APS system with integrated navigation, radio, CD/DVD player, and Bluetooth Driver Assistance Parking Assist: PARKTRONIC parking sensors (front and rear), optional rearview camera Adaptive Cruise Control: Optional DISTRONIC cruise control system Lighting: Optional Bi-Xenon headlamps with cornering light function, LED daytime running lights Connectivity Bluetooth: Standard Bluetooth hands-free communication 🔧 Maintenance Service Intervals Oil Change Interval: Typically every 10,000 miles or 12 months, whichever comes first (dependent on driving conditions, consult manual for specific details) Transmission Fluid Change: Recommended at 40,000-60,000 miles, or as indicated by the service computer (ASSYST PLUS) Air Filter Replacement: Every 20,000-30,000 miles or as needed Cabin Air Filter Replacement: Every 10,000-20,000 miles or annually Fluid Specifications Engine Oil Specification: MB Approval 229.5 (e.g., Mobil 1 Formula M 5W-40 or equivalent) Coolant Specification: MB Approval 325.0 or 326.0 (Antifreeze/Coolant concentrate) Brake Fluid Specification: DOT 4 Plus Known Issues M272 Engine Timing Chain Sprockets: Potential wear...
3.5L V6 M272 engine providing a balance of power and efficiency
Transmission Offering:
Smooth and efficient 7-speed automatic transmission (7G-TRONIC)
Drivetrain:
Standard 4MATIC all-wheel drive for enhanced traction and stability
Suspension:
Optional AIRMATIC semi-active air suspension for adjustable ride height and comfort
📋 Manual Details
Coverage Areas
Coverage:
Complete service and repair for 2011 Mercedes-Benz ML350 (W164 chassis)
Page Count
Estimated Pages:
Thousands (Software-based, dynamic content)
Manual Type
Type:
Official Service & Repair Manual Software
Language
Language:
English
Format
Format:
Software (likely executable application or interactive PDF)
📖 Manual Coverage
Systems Covered
Engine Management:
Detailed diagnosis, repair, and component testing for the M272 engine
Powertrain Controls:
7G-TRONIC PLUS automatic transmission service, troubleshooting, and component replacement
Chassis Systems:
Brake system (ABS, ESP), suspension (AIRMATIC), steering, and drivetrain components
Electrical Systems:
Comprehensive wiring diagrams, component locations, and diagnostic procedures for all electrical systems
Body And Trim:
Exterior panel replacement, interior trim removal/installation, and associated hardware
Procedures Included
Scheduled Maintenance:
Detailed instructions for all scheduled maintenance tasks as per Mercedes-Benz specifications
Diagnostic Troubleshooting:
Step-by-step troubleshooting guides for common and complex issues, fault code interpretation
Repair And Rebuild:
Complete repair and overhaul procedures for engine, transmission, suspension, and other major components
Component Replacement:
Instructions for replacing common wear items and major components like starter, alternator, water pump, etc.
Special Tools:
Identification and usage of specialized tools required for specific repair procedures
Technical Depth
Depth:
Factory-level diagnostics, repair, and specifications, suitable for professional technicians and advanced DIYers
📊 Manual Specifications
File Format
Software Requirements:
PC compatible (Windows OS likely required), potentially with installation media or download link
Print Quality
Digital Resolution:
High-resolution, clear diagrams and text, searchable content
Binding Type
Binding:
N/A (Software)
Paper Type
Paper Type:
N/A (Software)
⚙️ Engine Specifications
Primary Engine
Engine Type:
Naturally Aspirated V6
Displacement:
3.5 Liters (3498 cc)
Bore X Stroke:
92.9 mm x 86.0 mm
Compression Ratio:
10.7:1
Valvetrain:
DOHC, 4 valves per cylinder, variable valve timing (VVT)
Performance
Horsepower:
268 hp @ 6000 rpm
Torque:
258 lb-ft @ 2400-5000 rpm
Fuel System
Fuel Delivery:
Electronic fuel injection (EFI) with multi-point injection
Fuel Type:
Premium Unleaded (91 Octane or higher recommended)
Emissions Control:
Catalytic converters, secondary air injection (on some models), OBD-II
🔧 Transmission
Standard
Transmission Type:
7-speed Automatic (7G-TRONIC PLUS)
Drive Wheels:
4MATIC All-Wheel Drive
Features
Transmission Modes:
Comfort (C) and Sport (S) modes
Transmission Fluid:
MB Specification 236.14 (e.g., Pentosin ATF1)
Torque Converter:
Lock-up torque converter for improved efficiency
📐 Dimensions
Exterior
Length:
189.1 inches (4803 mm)
Width:
76.4 inches (1941 mm)
Height:
70.2 inches (1783 mm)
Wheelbase:
114.7 inches (2916 mm)
Ground Clearance:
8.5 inches (216 mm) (standard suspension)
Weights
Curb Weight:
4,707 lbs (2135 kg) (approx.)
Gross Vehicle Weight Rating:
6,504 lbs (2950 kg) (approx.)
Cargo
Cargo Volume Rear Seats Up:
39.5 cu ft (1118 L)
Cargo Volume Rear Seats Down:
72.4 cu ft (2050 L)
🛡️ Safety Features
Ratings
NHTSA Overall:
Not explicitly rated for 2011 model year in standardized format, but generally performs well in segment.
IIHS Top Safety Pick:
Likely received 'Good' ratings in IIHS crash tests for this generation, reflecting its robust construction.
Active Features
Electronic Stability Program:
Standard ESP (Electronic Stability Program) with Trailer Stability Assist
Anti Lock Braking System:
Standard ABS (Anti-lock Braking System) with Brake Assist (BAS)
Traction Control:
Standard Traction Control System (TCS)
Passive Features
Airbags:
Front airbags, front side airbags, side curtain airbags, front pelvic airbags
Seatbelts:
3-point inertia-reel seatbelts with pretensioners and load limiters
Child Seat Anchors:
ISOFIX/LATCH lower anchor points in rear seats
💡 Technology Features
Infotainment
Comand System:
Optional COMAND (Cockpit Management and Navigation) APS system with integrated navigation, radio, CD/DVD player, and Bluetooth
Driver Assistance
Parking Assist:
PARKTRONIC parking sensors (front and rear), optional rearview camera
Adaptive Cruise Control:
Optional DISTRONIC cruise control system
Lighting:
Optional Bi-Xenon headlamps with cornering light function, LED daytime running lights
Connectivity
Bluetooth:
Standard Bluetooth hands-free communication
🔧 Maintenance
Service Intervals
Oil Change Interval:
Typically every 10,000 miles or 12 months, whichever comes first (dependent on driving conditions, consult manual for specific details)
Transmission Fluid Change:
Recommended at 40,000-60,000 miles, or as indicated by the service computer (ASSYST PLUS)
Air Filter Replacement:
Every 20,000-30,000 miles or as needed
Cabin Air Filter Replacement:
Every 10,000-20,000 miles or annually
Fluid Specifications
Engine Oil Specification:
MB Approval 229.5 (e.g., Mobil 1 Formula M 5W-40 or equivalent)
Coolant Specification:
MB Approval 325.0 or 326.0 (Antifreeze/Coolant concentrate)
Brake Fluid Specification:
DOT 4 Plus
Known Issues
M272 Engine Timing Chain Sprockets:
Potential wear on timing chain tensioners and sprockets, leading to rattling noises and potential timing issues. Often addressed through recall or service campaign.
M272 Intake Manifold Actuator:
Failure of the variable intake manifold runner control actuator can cause rough idle and check engine light.
Airmatic Suspension Leaks:
Leaking air springs or lines, leading to sagging suspension. Common wear item.
Electronics Module Failures:
Occasional failures of various electronic control modules (e.g., SAM units, TCU) due to water ingress or age.
📚 Vehicle History
Brand Heritage
Heritage:
Mercedes-Benz has a long-standing reputation for luxury, engineering, and safety dating back to the late 19th century.
Model Evolution
W164 Generation:
The W164 ML-Class, introduced for the 2006 model year, represented a significant update over its predecessor, focusing on improved on-road manners, interior refinement, and technological advancements. The 2011 model year represents a mid-cycle refresh for this generation.
2011 Facelift Updates:
Minor styling tweaks, updated interior materials, and potentially new technology features compared to earlier W164 models.
Production
Manufacturing Location:
Tuscaloosa, Alabama, USA
🏆 Awards & Recognition
Recognitions
Segment Awards:
While specific awards for the 2011 ML350 are less documented, the W164 ML-Class generally received praise for its refinement, safety, and luxury for its time.
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