Return/Refund Policy for Car-Manual.com
At Car-Manual.com, we strive to ensure that our customers receive high-quality service and products. We understand that there may be occasions where the product does not meet your needs or expectations. Below is our return and refund policy to ensure a transparent and fair experience:

Replacement Policy:
Eligibility for Replacement: If you find the purchased manual is not suitable for your needs or does not meet your expectations, we offer a one-time free replacement download with another model's manual.

Procedure: To initiate a replacement, please contact our customer service at support@car-manual.com within 7 days of your original purchase. Provide your order number and the reason for replacement. Our team will assist you in selecting a new manual and facilitate the download.

Refund Policy:
Eligibility for Refund: If you believe the manual purchased is extremely unsatisfactory or not useful for its intended purpose, we are prepared to issue a refund.

Procedure: To request a refund, please send a detailed explanation of the issues encountered with the manual to support@car-manual.com. Include your order number, details about the manual's shortcomings, and any specific instances where it failed to meet your needs.

Time Frame: Refund requests must be submitted within 7 days of the original purchase date.

Review Process: Upon receiving your refund request, our team will review the details provided to verify the claim. This process may involve a brief interaction with you to gather additional information.

Refund Approval: If the refund request is approved, the amount will be credited back to your original method of payment within 7-10 business days.
Additional Information:

Digital Content: As our products are digital downloads, we ask that you carefully review the product description and compatibility information before making a purchase. Our customer support is available to assist with any pre-purchase queries.

Contact Information: For any questions or clarification on our return and refund policy, please contact us at support@car-manual.com.
We value your satisfaction and are committed to providing you with resources that aid in managing and maintaining your vehicle. Thank you for choosing Car-Manual.com.